Clear Answers
Frequently Asked Questions
Everything you need to know about booking, payments, itineraries, and safety with GoTrivano.
Booking is seamless. You can submit an online booking request through the package page, connect directly with our travel desk via WhatsApp at +91 88519 06755, or build a custom plan. Our team will verify seat availability, share the detailed voucher, and assist you with confirmation. Zero upfront payment is required to enquire.
To confirm your reservation, a standard advance of 25% to 30% is required, depending on hotel booking policies and seasonality. The remaining balance can be settled 3 to 7 days prior to departure or at the time of boarding. We accept UPI, bank transfers, credit/debit cards, and corporate invoicing with complete GST receipts.
Yes, absolutely! While we conduct popular fixed-departure group tours, every single package on GoTrivano can be converted into a 100% private customized tour with private sedan/SUV, bespoke hotel categories (3-star, 4-star, or luxury heritage resorts), and customized pickup from your home city.
Safety is our first priority. All high-altitude treks are led by certified mountaineering instructors (NIM / WHMI trained) carrying first-aid kits, oximeters, and emergency oxygen canisters. Our transport partners use verified vehicles with experienced mountain drivers familiar with Himalayan terrain.